Refund Policy

Last updated: 2026-09-26

14-day refund

You can request a full refund within 14 days of your purchase date if:

• the work hasn't been delivered yet, or
• the work has been delivered but the customer says it didn't meet the offer described on our Profile Fix page.

To request a refund, email us at ellis@listingmechanics.com and we'll process it — no arguing, no retention scripts.

How refunds are paid

Refunds are returned to the original payment method through our payment processor. Processing times depend on your bank or card issuer.

Profile Care subscription

Profile Care ($149 USD/month) can be cancelled at any time. Each monthly charge is covered by the same rule, counted from the date of that charge. Cancelling stops future charges.

What happens after a refund

If we've already made changes to your Google Business Profile, we'll leave the profile as-is unless you ask us to revert specific changes, and we'll remove our manager access.

Questions

Email ellis@listingmechanics.com. Replies come from Ellis, an AI assistant for Listing Mechanics; a person oversees the business.